Individuals and family members/SDMs
Mental Health Support: Case Management
Custom case management services for people diagnosed with a serious mental illness such as:
- Bipolar Disorder
- Depression with psychosis
- Schizophrenia
- Other psychotic conditions
For individuals
Dealing with a serious mental illness can feel confusing and scary. You don’t know what to do to make things better.
- You wrestle with ongoing challenges such as forgetting to take your medication, social isolation, poor physical health, lack of finances or multiple hospitalizations. Maybe you also face unstable housing, unemployment, legal problems or substance abuse.
- You can achieve optimal functioning and improve your quality of life!
- As your Case Manager, I will coordinate your overall care and organize all the services you need across the mental health system. In partnership with your doctor, we will develop a Treatment Plan to help you reach (and sustain) stabilization
- I will advocate on your behalf and help you navigate other relevant service systems such as criminal justice, housing, employment, financial or addiction services. In addition, I will oversee your progress and make adjustments to your treatment plan wherever appropriate. I constantly monitor risk and provide ongoing support for emerging issues (including crisis intervention).
- The ultimate goal of our work together is to promote your independence and help you reach your goals.
Please note: my Case Management services are not OHIP-covered
Case management for individuals
How It Works
1
Explore
We’ll talk about what’s been happening in your life lately and how it’s been affecting you. I’ll explore your personal history and current challenges. We’ll identify your specific goals for treatment and develop a Treatment Plan to guide your journey in therapy.
2
Personalized Case Management
I’ll implement the Treatment Plan and coordinate all aspects of your care. I’ll monitor your progress and conduct ongoing risk assessment. I’ll advocate for your needs with other service providers. We’ll adjust your Plan, as necessary, in response to your emerging needs.
3
Thrive
With the assistance of a Case Manager, you’ll strive to improve your mental state, increase your level of functioning and reach your goals. Once your care needs decrease, we’ll work together to ensure a smooth transition out of care.
For family members/SDMs
Helping your loved one navigate the complex world of serious mental illness can be frustrating and stressful.
- Supporting a loved one with a severe mental illness can feel like an overwhelming burden. Your activities and routines are disrupted. You feel physically exhausted and emotionally drained. Your finances are negatively impacted.
- Perhaps your loved one refuses the care he or she desperately needs. You may need to make difficult decisions about treatment, hospitalizations or housing on behalf of your loved one, but have no idea how to navigate the dizzying maze of government and community services. You want to help your loved one feel better, but you don’t know how best to support him/her.
- I can be a beacon of light during this stormy time.
- I’ll thoroughly explain your options and help you weigh the pros and cons of each decision. I’ll provide guidance on how best to interact with your loved one while he or she is ill.
- I’ll also help problem-solve when you get stuck, assist with the completion of applications and important paperwork, and help you coordinate services for your loved one across all mental health service systems
Case management for family members/SDMs
How It Works
1
Explore
I’ll meet with you to understand your loved one’s current challenges. We’ll problem-solve strategies to help connect your loved one with the care he/she needs.
2
Personalized Case Management Support
If your loved one then agrees with starting Case Management, we’ll follow the steps described above (in the first half of this webpage).
If you are the designated Substitute Decision Maker (SDM) and want your loved one to start Case Management, but he/she does not agree with connecting with me, I can help you navigate and access the complex maze of services your loved one needs.
3
Transition
As your loved one slowly connects with the right service providers, you will require less assistance and guidance from me. Our working relationship will conclude when you no longer need my help navigating services for your loved one.
"In the middle of every difficulty lies opportunity."
- Albert Einstein
Case management
Frequently Asked Questions
Are your services covered by OHIP?
Are your services covered by private insurance?
Case Management may be included in extended health insurance plans and is tax-deductible.
Because each insurance provider and plan is different, it’s important to review your specific policy to confirm the details of your coverage.
Do you offer direct-billing with insurance providers?
At MindThrive, we’re dedicated to making your mental health care journey as seamless and stress-free as possible.
To simplify the payment process, we offer direct billing with most major health insurance companies in Canada (including Manulife, Sun Life, Blue Cross, Canada Life, Desjardins, BelAir Direct, Beneva) and more than 30 additional insurers nationwide.
This means fewer upfront costs and less paperwork for you. (For a complete list of insurance providers we work with, click here.)
If your insurer isn’t listed, we’ll gladly provide a detailed receipt that you can submit directly for reimbursement.
How much are your sessions? How long are sessions?
Case Management sessions are $185 for 60 minutes.
(Fees for 30min and 90min sessions are adjusted accordingly.)
How much do non-clinical case management services cost?
Why pay for case management when there are community agencies that offer it for free?
How often do you meet with clients?
Do you offer a sliding fee scale?
No, I don’t offer a sliding fee scale.
What is Case Management?
Throughout the process, Case Managers assess for risk and provide help during times of crisis.
